Ask not what government Web sites can do for you…

September 20th, 2011 2 comments

If, like me, you sometimes wish there was something you could do to help our government (besides vote and pay your taxes), here’s a chance to put your accumulated User Experience skills to good use.

As part of a .gov reform initiative launched this summer by the White House, the GSA is running a two-week online conversation with web experts and the public to generate ideas for re-inventing how the federal government delivers information and services online.

From now until Friday, Sept. 30, head on over to the National Dialogue on Improving Government Websites and add your two cents to the discussion. Bright ideas particularly welcome. No whiners, please.

Also, a number of UX folks have been asked to help move the discussion along, and I’m very pleased to be one of them. In addition to putting in our two cents worth whenever we have a chance, each of us “experts” has an assigned hour to be commenting live. So if you can, swing by on Thursday at 3 pm ET, when Jakob Nielsen and I will be hanging out in the Usability and Design topic.

[Update: The “live” hour is over, but Jakob and I are still reading and commenting every day. (I even added two ideas of my own.) So please drop by and add an idea or comment and vote on everyone else’s.]

Categories: Usability
  1. September 21st, 2011 at 02:20 | #1

    Great for you! I’d wish the Danish government would do the same thing…

  2. June 5th, 2012 at 14:00 | #2

    I never noticed how different all websites in the US gov are different. In Canada we have a Common Look and Feel (now called Web Usability) Standards that requires all departments and agencies to have the same template. So you don’t feel lost when you don’t feel lost when you move from a website to another.

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